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TOSHIBA AIR CONDITIONING - INDIA HEADQUARTERS
Carrier Airconditioning & Refrigeration Limited
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Narsinghpur,
Kherki Daula Post,
Gurgaon - 122 004
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Telephone
+91 - 124 - 482 5500
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Fax
+91 - 124 - 237 2230
Service Helpline Number
Bhubaneswar
Carrier Airconditioning & Refrigeration Ltd
Office No. : 3, 1st Floor, Block: 1st,
BMC Bhawani Commercial Complex,
Saheed Nagar,
Bhubaneswar-751007
Kolkata
Carrier Airconditioning & Refrigeration Ltd
Bengal Intelligent Park, Building- Delta
4th Floor, Block EP&GP, Sector – V
Salt Lake Electronics Complex
Kolkata – 700 091
Tel: 33- 40524343
Patna
Carrier Airconditioning & Refrigeration Ltd
304, Capital Tower, Block A, Fraser Road,
Patna: – 800001
Tel – 9931199442
Chandigarh
Carrier Airconditioning & Refrigeration Ltd
SCO-196-197 4th Floor Sector-34 A,
Chandigarh – 160 022
Tel.0172-5007549-50
Ghaziabad
Carrier Airconditioning & Refrigeration Ltd
Shop No- 142-144
1st Floor, Mahagun Metro Mall
Vaishali
Ghaziabad- 201010
Gurgaon
Carrier Airconditioning & Refrigeration Ltd
Iffco Complex, Plot No-3,
Floor No.7, Sector-32,
Gurgaon – 122002.
Tel: 0141-4056666
Fax:-0124 – 2706001
Jaipur
Carrier Airconditioning & Refrigeration Ltd
Office No-120, First Floor, Metropolis
Purani Chungi, Ajmer Road
Jaipur-302019
Ph No-0141-6612022
Lucknow
Carrier Airconditioning & Refrigeration Ltd
Unit No.402 B & 403, 4th floor,
Shalimar Square, 126/3 B B.N.Road, Lalbagh,
Lucknow-226001
Telephone No.:- 0522-2202346, 2230598
Fax:-0522-2230050
Raipur
Carrier Airconditioning & Refrigeration Ltd
Office No 511, 5th Floor,
Magneto The Mall, NH – 06, Labhandi,
Raipur – 492001, Chhatisgarh
Contact : Vijay Subbarayalu – 9111001244
Bangalore
Carrier Airconditioning & Refrigeration Ltd
3rd Floor, Block III, Prestige Blue Chip,
#9, Hosur Road
Bangalore – 560 103
Tel: – 080-43442000
Fax:-080 -41321222
Chennai
Carrier Airconditioning & Refrigeration Ltd
Temple Steps, 9th Floor
184 – 187, Anna Salai
Little Mount
Chennai – 600 096
Tel:- 044 -66448888
Hyderabad
Carrier Airconditioning & Refrigeration Ltd
#6-3-1090, 4th Floor
TSR Towers, A-Block,
Rajbhavan Road. Somajiguda,
Hyderabad – 500082.
Phone No. 040 – 41100222 (Board Line).
Vijayawada
Carrier Airconditioning & Refrigeration Ltd
Shri Chakra Towers,
D.No.: 73-1-10/1, Patamata Main Road,
Opp. Durga Mahal, Vijayawada – 520010
Andhra Pradesh, India
Coimbatore
Carrier Airconditioning & Refrigeration Ltd
Shivas Complex
263/5, Mettupalayam Road
Coimbatore – 641 043
Tel:-0422- 4384151, 4385403
Telfax:-0422-2436485
Cochin
Carrier Airconditioning & Refrigeration Ltd
2nd Floor, Door No. 62/5543,
C5, Vistaara, Canon Shed Road,
Colombo Junction, Ernakulam-682011
Kerala, India
Mumbai
Carrier Airconditioning & Refrigeration Ltd
UTC CCS Products
Unit No.4, 2nd Floor, Phoenix Market City,
15 L.B.S. Marg, Kurla West
Mumbai -400070
Tel:- 022- 61700700
Ahmedabad
Carrier Airconditioning & Refrigeration Ltd
401, 4th Floor, Shaan
Near . Sakar – 4 , Opp. Ellisbridge,
Ashram Road,
Ahmedabad – 380006
Tel:- 91-079-44820400
Pune
Carrier Airconditioning & Refrigeration Ltd
1st Floor Amar Synergy Building
Next to Vijay Sales & Sadhu Vaswani Chowk
Near Pune Railway Station
Pune-411001
Phone No: 020-67045100
Indore
Carrier Airconditioning & Refrigeration Ltd
MALOO-01, 303, PLOT NO 26,
SCHEME NO. 94,
ADJACENT TO VELOCITY
RING ROAD – INDORE 452010
Nagpur
Carrier Airconditioning & Refrigeration Ltd
Shop No 103, 1st Floor, Imperial Plaza,
Somwar Bazaar Road, Sitabuldi,
Nagpur – 440012
Maharashtra
Head Office
Kherki Daula Post
Gurgaon
Mon-Fri: 10:00 AM – 7:00 PM
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Frequently Asked Questions
What is the warranty period for Toshiba air conditioners?
Toshiba offers a comprehensive warranty: 1 year on the complete unit, 5 years on the compressor for residential ACs, and 10 years on select inverter models. Commercial products have customized warranty terms.
How often should I service my air conditioner?
We recommend servicing your AC at least twice a year – before summer and before winter. Regular maintenance ensures optimal performance, energy efficiency, and extends the lifespan of your unit.
What should I do if my AC is not cooling properly?
First, check if the filters are clean, thermostat settings are correct, and outdoor unit is not blocked. If the issue persists, contact our authorized service center immediately. Do not attempt DIY repairs as it may void your warranty.
Are Toshiba ACs energy efficient?
Yes! Toshiba inverter ACs feature 5-star energy ratings with ISEER values up to 4.62, delivering up to 60% energy savings compared to conventional air conditioners. All our products use eco-friendly R32 refrigerant.
How do I register my product for warranty?
You can register your product online through our website, via the Toshiba mobile app, or by contacting our customer care. Registration must be done within 30 days of purchase with invoice details.
What is the difference between inverter and non-inverter ACs?
Inverter ACs use variable speed compressors that adjust cooling capacity based on room temperature, resulting in 40-60% energy savings, quieter operation, and faster cooling. Non-inverter ACs operate at fixed speed.
Can I install the AC myself?
No, AC installation requires professional expertise and specialized tools. Self-installation will void your warranty. Always use our authorized installation partners for safe and proper installation.
What is covered under the warranty?
The warranty covers manufacturing defects and component failures under normal use conditions. It includes free parts replacement and labor charges for compressor issues. Physical damage, improper installation, and unauthorized repairs are not covered.
