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TOSHIBA AIR CONDITIONING - INDIA HEADQUARTERS

Carrier Airconditioning & Refrigeration Limited

Bhubaneswar

Carrier Airconditioning & Refrigeration Ltd

Office No. : 3, 1st Floor, Block: 1st,

BMC Bhawani Commercial Complex,

Saheed Nagar,

Bhubaneswar-751007

 

Kolkata

Carrier Airconditioning & Refrigeration Ltd

Bengal Intelligent Park, Building- Delta

4th Floor, Block EP&GP, Sector – V

Salt Lake Electronics Complex

Kolkata – 700 091

Tel: 33- 40524343

Patna

Carrier Airconditioning & Refrigeration Ltd

304, Capital Tower, Block A, Fraser Road,

Patna: – 800001

Tel – 9931199442

Chandigarh

Carrier Airconditioning & Refrigeration Ltd

SCO-196-197  4th Floor Sector-34 A,

Chandigarh – 160 022

Tel.0172-5007549-50

 

Ghaziabad

Carrier Airconditioning & Refrigeration Ltd

Shop No- 142-144

1st Floor,  Mahagun Metro Mall

Vaishali

Ghaziabad- 201010

Gurgaon

Carrier Airconditioning & Refrigeration Ltd

Iffco Complex, Plot No-3,

Floor No.7, Sector-32,

Gurgaon – 122002.

Tel: 0141-4056666

Fax:-0124 – 2706001

Jaipur

Carrier Airconditioning & Refrigeration Ltd

Office No-120, First Floor, Metropolis

Purani Chungi, Ajmer Road

Jaipur-302019

Ph No-0141-6612022

Lucknow

Carrier Airconditioning & Refrigeration Ltd

Unit No.402 B & 403, 4th floor,

Shalimar Square, 126/3 B B.N.Road, Lalbagh,

Lucknow-226001

Telephone No.:- 0522-2202346, 2230598
Fax:-0522-2230050

Raipur

Carrier Airconditioning & Refrigeration Ltd

Office No 511, 5th Floor,

Magneto The Mall, NH – 06, Labhandi,

Raipur – 492001, Chhatisgarh

Contact : Vijay Subbarayalu – 9111001244

Bangalore

Carrier Airconditioning & Refrigeration Ltd

3rd Floor, Block III, Prestige Blue Chip,

#9, Hosur Road

Bangalore – 560 103

Tel: – 080-43442000

Fax:-080 -41321222

Chennai

Carrier Airconditioning & Refrigeration Ltd

Temple Steps, 9th Floor

184 – 187, Anna Salai

Little Mount

Chennai – 600 096

Tel:- 044 -66448888

Hyderabad

Carrier Airconditioning & Refrigeration Ltd

#6-3-1090, 4th Floor

TSR Towers, A-Block,

Rajbhavan Road. Somajiguda,

Hyderabad – 500082.

Phone No. 040 – 41100222 (Board Line).

Vijayawada

Carrier Airconditioning & Refrigeration Ltd

Shri Chakra Towers,

D.No.: 73-1-10/1, Patamata Main Road,

Opp. Durga Mahal, Vijayawada – 520010

Andhra Pradesh, India

Coimbatore

Carrier Airconditioning & Refrigeration Ltd

Shivas Complex

263/5, Mettupalayam Road

Coimbatore – 641 043

Tel:-0422- 4384151, 4385403
Telfax:-0422-2436485

Cochin

Carrier Airconditioning & Refrigeration Ltd

2nd Floor, Door No. 62/5543,

C5, Vistaara, Canon Shed Road,

Colombo Junction, Ernakulam-682011

Kerala, India

Mumbai

Carrier Airconditioning & Refrigeration Ltd

UTC CCS Products

Unit No.4, 2nd Floor,  Phoenix Market City,

15 L.B.S. Marg, Kurla West

Mumbai -400070

Tel:- 022- 61700700

Ahmedabad

Carrier Airconditioning & Refrigeration Ltd

401, 4th Floor, Shaan

Near . Sakar – 4 , Opp. Ellisbridge,

Ashram Road, 

Ahmedabad – 380006

Tel:- 91-079-44820400

Pune

Carrier Airconditioning & Refrigeration Ltd

1st Floor Amar Synergy Building

Next to Vijay Sales & Sadhu Vaswani Chowk

Near Pune Railway Station

Pune-411001

Phone No: 020-67045100

Indore

Carrier Airconditioning & Refrigeration Ltd

MALOO-01, 303, PLOT NO 26,

SCHEME NO. 94,

ADJACENT TO VELOCITY

RING ROAD – INDORE 452010

Nagpur

Carrier Airconditioning & Refrigeration Ltd

Shop No 103, 1st Floor, Imperial Plaza,

Somwar Bazaar Road, Sitabuldi,

Nagpur – 440012

Maharashtra

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Frequently Asked Questions

Toshiba offers a comprehensive warranty: 1 year on the complete unit, 5 years on the compressor for residential ACs, and 10 years on select inverter models. Commercial products have customized warranty terms.

We recommend servicing your AC at least twice a year – before summer and before winter. Regular maintenance ensures optimal performance, energy efficiency, and extends the lifespan of your unit.

First, check if the filters are clean, thermostat settings are correct, and outdoor unit is not blocked. If the issue persists, contact our authorized service center immediately. Do not attempt DIY repairs as it may void your warranty.

Yes! Toshiba inverter ACs feature 5-star energy ratings with ISEER values up to 4.62, delivering up to 60% energy savings compared to conventional air conditioners. All our products use eco-friendly R32 refrigerant.

You can register your product online through our website, via the Toshiba mobile app, or by contacting our customer care. Registration must be done within 30 days of purchase with invoice details.

Inverter ACs use variable speed compressors that adjust cooling capacity based on room temperature, resulting in 40-60% energy savings, quieter operation, and faster cooling. Non-inverter ACs operate at fixed speed.

No, AC installation requires professional expertise and specialized tools. Self-installation will void your warranty. Always use our authorized installation partners for safe and proper installation.

The warranty covers manufacturing defects and component failures under normal use conditions. It includes free parts replacement and labor charges for compressor issues. Physical damage, improper installation, and unauthorized repairs are not covered.